Truth and Reconciliation—an ongoing journey at Carebook

Our head office in Montréal, originally named Tiohtià:ke (the place where nations and rivers unite and divide), is located on the unceded Indigenous lands of the Kanien’kehá:ka/Mohawk Nation. Kanien’kehá:ka is known as a gathering place for many First Nations, and we recognize the Kanien’kehá:ka as custodians of the lands and waters on which we live and work. Our Kelowna office is on the land of the traditional, ancestral, and unceded territory of the Syilx/Okanagan and Nlaka’pamux Peoples, and our Winnipeg office is located on Očhéthi Šakówiŋ, Anishinabewaki and Michif Piyii (Métis) unceded land.

Carebook’s Vision: We believe in a world where everyone is empowered to be actively engaged and fully supported in managing and improving their overall health.

At our offices in Montreal, Kelowna, and Winnipeg, every day our team works with this foundational, idealistic vision. It would be less than authentic if we didn’t acknowledge that in our quest to empower people to be actively engaged and fully supported in their overall health, we must also look at where we are all starting from; for many of us, we begin from places of privilege. That is not everyone’s truth.

“Truth and Reconciliation Day is a time to access information, ask questions, and attend events that will help us reach a better understanding of the experiences of residential school survivors—and the legacy of these experiences for Indigenous Peoples. It is important to reflect upon these learnings so we may all work towards the elimination of systemic inequalities that have impacted the health and wellness of Indigenous Peoples and other marginalized groups. We all have a role to play in creating a more inclusive and empathetic society and healthcare system.”— Michael Peters, CEO Carebook

We are committed to learning and listening so that we might, in our everyday lives and work, advocate for those in the world whose truths are different than ours. We know this work must be done so that we can build digital health experiences that will, indeed, lift everyone.

The National Centre for Truth and Reconciliation is a permanent archive for the statements, documents, and other materials the Commission gathered, and its library and collections are the foundation for ongoing learning and research including:

Calls to Action —The TRC’s 94 Calls to Action
A Place to Start —The first steps on the path to reconciliation
Reflection & Action —Opportunities for understanding the impacts of the residential school era and ideas for individual action

Learn more about native lands and territories.

On Sept 30th our offices will be closed to give our team members time to learn, reflect, and get involved. Here is a (non-exhaustive) list of resources and events for the three cities that house our Carebook teams.


McGill University will be holding a series of talks, discussions, workshops, and performances on September 30th including:

We Will Walk Together/Skàtne Entewathahìta – Discussion – Streamed from First Peoples’ House – Register for the free event here to receive the Zoom link. Time: September 30th, 10:00 a.m. – 11:30 a.m.

Every Child Matters March – Starts on McTavish Street Time: September 30th, 12:00 p.m.

National day for Truth and Reconciliation: Recognizing the experiences of Indigenous victims and survivors of the residential schools -Testimony – Virtual – Access the Zoom link here. Time: September 30th, 12:00 p.m. – 1:00 p.m.

Décoloniser les espaces de création. Les voi(x)(e)s artistiques pour sortir de l’imaginaire colonial. Decolonizing the spaces of creation. Artistic paths out of the colonial imaginary. Time: September 30th, 3:00 p.m. – 4:30 p.m. 

National Day for Truth and Reconciliation: Indigenous Voices – Storytelling event – Virtual Time: September 30th, 6:30 p.m. – 8:30 p.m.

How to watch and listen to National Day for Truth and Reconciliation on CBC


Spirit of the Lake Native Boutique Nation- Outdoor Market – 1960A Nancee Way, West Kelowna, BC, Canada  Time: September 30th, 9:00 a.m. – 4:00 p.m.

Truth and Reconciliation Week –National Centre for Truth and Reconciliation – A Virtual Event Time: September 27th to October 1st

Family Orange Shirt Day – Kelowna Museums September 30th, 12:00 p.m. – 4:00 p.m.

Drum Circle on National Day for Truth and Reconciliation (in-person) – Westbank First Nation September 30th, 12:00 p.m. – 4:00 p.m.


Events throughout the week at National Centre for Truth and Reconciliation. Please see the following link for details:

Hear from residential school survivor, Betty Ross, as she recounts her experiences. Panelists include Dr. Sean Carleton, Elder Betty Ross, and Marlene Gallagher.

The University of Winnipeg Students’ Association (UWSA), Indigenous Students’ Association (ISA) and The University of Winnipeg present a week of programming from September 27th to October 1st surrounding Truth and Reconciliation and Every Child Matters Orange Shirt Day: Inspired by the work of the National Centre for Truth and Reconciliation (NCTR), there will be virtual and in-person programming dedicated to learning from Indigenous Peoples and cultures along with honoring residential school survivors. In addition, the UWSA will be hosting virtual workshops, limited in-person events, providing food and refreshments, and giving away Every Child Matters orange shirts! Everything is free, and all are welcome. Please see the following link for details: